Kiizo is a technological platform for the promotion of cultural initiatives by locality and the online sale of services and physical and digital products connected to them, owned by Softfields SRL (SIAE register 7-9-2020). Kiizo's privacy policy outlines the privacy practices of Kiizo's websites, products, online services and applications. Last update: 7 September 2020.
 

What falls under the privacy policy?

The Kiizo privacy policy describes the privacy practices of the Kiizo websites, as well as our products, services and online applications, which include a link to the Kiizo privacy policy. This privacy statement also applies to Kiizo's marketing and advertising practices. See also the Kiizo Terms of Use.
 

What personal data is collected by Kiizo?

 
ID Kiizo, enrollment and customer support
When you sign up to use an Kiizo website or application, you create an Kiizo ID, Kiizo collects identifying information about you. These may include your name, company name, e-mail address or payment information. We may also collect other information that is not necessarily identifying, such as the address. Some of this information is necessary, while others are optional. To facilitate the updating of our databases and the provision of the most relevant contents and experiences, we can combine the information collected by users with those from public sources and by our trusted partners, in compliance with applicable laws.
 
Kiizo websites and apps
We collect information on how our websites and applications are used. We may collect information sent to our servers, typically from the browser or device, each time you visit an Kiizo website. For example, the browser or device can communicate to us the IP address (which in turn can indicate where the user is located) and the type of browser and device used. When you visit an Kiizo website, your browser may also communicate information to us such as the page that led to our site and, where applicable, the terms entered in the search engine that led to our website. Kiizo may collect information on how we use our websites and applications through cookies and similar technologies and our servers may collect similar information when the user is connected to the website or application. Depending on the site or application, this information can be anonymous or associated with a given user.
 
Kiizo email
The emails we send to users may include a Web beacon to indicate to Kiizo if the message has been received or opened or if the link in the email has been clicked. If you do not want Kiizo to collect this information from marketing emails, you can explicitly refuse to receive Kiizo marketing emails.
 
Online advertising of Kiizo
Arts In The Hood could advertise online in several ways, including advertisements on the Internet on websites and applications. We may collect information about the advertisements displayed, those that were clicked on and which web page the message was viewed on.
 
Buttons, tools and content from other companies
Arts In The Hood websites and applications may present buttons, tools or content that link to other companies' services (for example a Facebook "Like" button). We may collect information on the use of these features. In addition, when viewing or interacting with these buttons, tools or content, or viewing an Kiizo web page that contains them, some information may be automatically sent by the browser to the other company. For more information, please refer to the privacy policy of the other company.
 
Kiizo pages on social networks and social access services
Arts In The Hood maintains its own pages on various social networking sites (e.g. the Facebook page). It may also be possible to access an Kiizo website or application using a social networking account, such as a Facebook account. We may collect information about users when they interact with social networking pages or make use of these features for access.
 

How does Kiizo use the personal data collected about you?

 
Arts In The Hood uses the information we collect about you in several ways, including the following: • Provide the Kiizo websites and applications for which the user has registered, as well as any services, support, or information requested by the user • To better understand how our websites and applications are used to improve them • Diagnose problems on our websites and applications • Adapt an Kiizo website, application or marketing to your likely interests • Send commercial messages to the user such as those related to payments or the expiration of subscriptions • Submitting information on Kiizo, new versions of applications, special offers and similar information. • Conduct market research on our customers, their interests and the effectiveness of our marketing campaigns • Reduce fraud, software piracy and protect our customers and Kiizo itself
 

What information is collected when a company uses Kiizo's online hosting services?

 
Kiizo offers "hosted services" to other companies. This means that data is collected and stored on our computers for use by other companies. In these situations, the user's relationship is typically limited to that company.
 

What are cookies and how are Kiizo used?

 
Like most websites and applications, we may use cookies and similar technologies to ensure the functioning of our websites and applications and to obtain more information about our users and their likely interests.
 

Does Kiizo share users' personal data with others?

 
Kiizo works with content providers and companies that help us manage our business. These companies could advertise or offer the content for sale, by way of example but not limited to, digital formats of works protected by copyright law and services such as the processing of credit card payments. In certain cases, these companies have access to certain personal data of our users in order to verify and / or provide services to them on our behalf. They are not authorized to use the data for their own purposes. Kiizo may also share users' personal data, with the exception of geolocation data: • With our suppliers, resellers and other sales partners. • When required to provide information in response to a subpoena, a court order, or other applicable law or legal process. • When, in good faith, we believe disclosure is necessary to prevent or remedy fraud, defend our websites and applications against attacks or protect the property and security of Kiizo, our customers and users and the public. • If we were to merge with or be acquired by another company, sell a website, an Kiizo application, or if all or a substantial part of our business were to be purchased by another company. In such cases the information will likely be one of the transferred assets. We may share or publish aggregated information that does not specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers use our applications.
 

Is your personal data published on Kiizo's websites and applications?

 
In the Kiizo websites and applications, users may post comments, upload images or offer content in the future for others to view. Sometimes it is possible to limit the display of shared material, however there are situations in which what you share can be viewed by the public or by other members of the website or application. Care should be taken when sharing personal data. Do not share what you do not want to reveal publicly unless you are sure that the website or application you are posting on allows you to control who can view the published material. If you choose to share personal information or a document, the terms of this privacy statement do not apply to shared information. Note that when posting messages in certain user forums on our websites in our applications, the user's email address or name can be included and displayed with the message.
 

Are users' personal data protected?

 
We are aware that the security of personal data is important. We have put in place reasonable administrative and technical security checks to protect users' personal data. However, despite our best efforts, no security checks are 100% effective and Kiizo cannot guarantee or guarantee the security of users' personal data.
 

Where does Kiizo keep personal data?

 
Users' personal data and data files are stored on the Kiizo server and on the servers of companies to whom we delegate the provision of services in our place.
 

How can users review, update and delete their personal data?

 
Our websites and applications allow you to change your personal data by accessing the "my account" or "my profile" functionality, or a similar functionality, of the website or application you are using. If you wish to cancel the account linked by the ID of Kiizo you can send a request to that effect to info@kiizo.it. Please note that we have an obligation to keep certain documents for internal legal or commercial reasons and that some of the information may remain on our backup systems, in accordance with applicable laws. We keep users' personal data for as long as necessary in order to provide them to websites and applications that use them with their ID Kiizo, or for the time necessary according to our legal obligations or to enforce the agreements we have entered into.
 

Will Kiizo send user-oriented marketing?

 
Arts In The Hood and the companies we may hire to assist with the marketing of our websites and applications on our behalf may use user data to provide information and offers relating to Kiizo.
 

Will this privacy policy change?

 
If we were to modify or update this privacy policy to allow Kiizo to use or share personal data already collected in a substantially different way, the links to the information on our websites and online services (which are generally found in the footer of page of the website or online service) will indicate that the information has been modified or updated before the change or update takes effect. We encourage users to periodically review this page for the most current information on our privacy practices.
 

Who can users contact if they have questions or concerns?

 
In case of questions or complaints, the user is invited to send an e-mail to store@kiizo.com.